Privacy and Confidentiality
Respect the privacy of donors, volunteers, partners, families, and children.
Our commitments
Trust, privacy, safety, accessibility, and responsible giving.
These commitments guide how ACOH communicates, protects children, works with supporters, and develops its public policies.
Public commitments
Principles that guide the organization.
These commitments support responsible, child-centered, and transparent practice.
Responsible Giving
Provide clear donation information, responsible stewardship, and accurate campaign communication.
Child Safeguarding
Place child safety, dignity, consent, and protection at the center of every decision.
Dignified Storytelling
Use photographs and stories respectfully, accurately, and only with appropriate permission.
Accessibility
Work toward an inclusive website and accessible communication for all visitors.
Accountability
Respond responsibly to questions, concerns, complaints, and safeguarding reports.
Policy framework
Public commitments and organizational standards
Child Safeguarding Policy
Maintained by ACOH
Staff and Volunteer Code of Conduct
Maintained by ACOH
Accessibility Statement
Published on this website
Read the statementPrivacy Policy
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Donor Privacy Policy
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Donation and Refund Policy
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Terms of Use
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Photography and Story Consent Policy
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Contact and Complaint Procedure
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Recurring Donation Cancellation Policy
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